Yes, you can remit cash at SlideSG Stores. You can also use SLIDE MEMBER app to remit, provided by SlideSG Pte. Ltd, a Monetary Authority of Singapore licensed remittance company.

You must be 18 years or older, are a Singaporean, Permanent Resident or Foreigner with a valid work visa (Employment Pass/ S Pass/ Work Permit) and have a Singapore mobile phone number. For identification, for Singaporeans/ Permanent Residents is your NRIC number and for Foreigners with work visa is FIN.

No, you can only use your FIN from your Employment Pass/ S Pass/ Work Permit.

To send money overseas, first you need to complete a one-time registration and verification with our partnered remittance licence holder in 7 steps:

1. Log in to SLIDE.
2. Tap ‘Me’.
3. Tap ‘Complete Remittance Registration’.
4. Fill up ‘Registration’ page according to information on your identification card.
5. Take clear photos of your identification card front and back, and a selfie of yourself from head to shoulder.
6. Confirm your information is correct and tap ‘Done’ to submit.
   (At this point, your remittance registration is not complete. You can still re-edit and re-submit the registration form in your app.)
7. To complete your registration, visit our partnered remittance licence holder or SLIDE Member Care Centre to verify your registration. Please bring your identification card along for identification purpose.

When you complete your remittance registration and verification at our partnered remittance licence holder or SLIDE Member Care Centre, you can open your app and tap ‘Send Overseas’ to start remitting:

1. If you are sending the first time, either enter your recipient’s name or mobile number that is in your phone contact list or SLIDE friends list, or tap ‘Add New’:
   • Fill up ‘Recipient Details’ for your new recipient and select your recipient’s ‘Collection Mode’.
   • Tap ‘Save’ to record your new recipient’s details.
2. If you are sending to a repeat recipient, select a recent recipient on screen.
3. Enter remittance amount in local currency or recipient’s country currency.
4. (Optional) Tap and hold your recipient’s information to view and edit the information you saved.
5. Agree to the declaration that the money you will send is not of illegal means and not for illegal or terrorism activities.
6. SLIDE to confirm remittance transaction.
7. Enter your password to confirm.
8. Directed to ‘Status’ page showing transaction is ‘Pending Payment’. Once processed, a notification will appear in your mobile phone to link to ‘Receipt’ page.

You can check the status of your remittance at 2 places:

1. Home page > ‘Send Overseas’ > ‘Status’ > View Receipt & Status
2. Home page > ‘History’ > ‘Send Overseas’ > View Receipt & Status

Also, you will receive notifications for any updates on the status of your remittance transactions in CHAT.

Yes, you will get a notification in-app of your successful remittance. At Home page, tap ‘Send Overseas’ > Tap ‘Status’ > Tap ‘Send’ to see all your remitted money transactions > Tap any ‘Processed’ transaction > At ‘Receipt’ page, that transaction’s receipt is shown in detail.

For remittance, we and the authorities need to know who you really are, so we need to have a Whatsapp video call with you to verify your identity and information you submitted in the app.

You need to bring your NRIC or EP/ SP/ WP in Singapore to be verified.

You can send up to your SLIDE WALLET limit per remittance transaction per country.

For Indonesia, the limit is up to S$2400.00 per remittance transaction. 

For Philippines, the limit is up to S$1300.00 per remittance transaction.

Monthly limit to send to any country is S$5,000.00

You can reach out to us at our Whatsapp number +65 9617 7488 to discuss the document we require when sending more than the SLIDE Wallet limit.  

Recipients can either collect by cash pick up or bank account, depending on the collection points available in each sending country. 

Go to ‘Send Overseas’ > the current day’s exchange rate will be shown once you put the amount you want to send and the collection mode. The exchange rate will also be shown in the payment page.

You can view our remittance fees after you select a recipient in ‘Send Overseas’.

You can view the list of countries supported when you tap on ‘Send Overseas’ in home page.

It depends from country to country.

Philippines

• Account credit: Any bank account next day.
• Cash pick up: Instantly through cash pick up shops like Cebuana, M Lhuillier and Palawan

Indonesia

• Instantly to any bank’s ATM.

You must update your mobile number, if not you will not be able to submit any remittance transaction as all remittance transactions in SLIDE require OTP. To update – Home page, tap ‘Me’ > Tap ‘Edit’ > Enter your password > Tap ‘Mobile No.’ > Enter new mobile number > Tap ‘Update’.

No. You have to update your particulars, take photo of your new work permit and reach out to any of our SlideSG staff at Whatsapp +65 9617 7688 for re-verification of your account.

That will be under corporate remittance. For corporate remittance, you may contact us at +65 6594 1380 or email us at [email protected] for further details.

No, we strictly advise our members to remit only for themselves as much as possible.

You can remit up to a maximum of 10 recipients.