When I try to sign up, I get a message “User already exists”, why?
This means that your mobile number has already been registered with SLIDE. Try logging in as an existing user with your mobile number or email address. If you forgot your password, reset your password by selecting ‘Forget Password’.
If you experience this problem despite not having signed up with SLIDE before, please contact our help desk at +65 3129 2937
By: Karen Category: