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What if I didn’t receive the topped up amount from in my SLIDE Wallet?

If you didn’t receive your top up in your SLIDE Wallet, please report it to us by calling our helpdesk hotline 6594 1380.  




For more details on promotions for Top Up at 7-Eleven

Please go to link https://slide.sg/7-eleven/




For any queries, can I call SLIDE?

Yes, for any queries feel free to call SLIDE Helpdesk Hotline: +65 65941380 (available daily 7am to 10pm) Whatsapp: +65 96177488 (available Mon-Sun: 9am to 6pm; Saturday Closed) Email: [email protected]




What are the payment modes to top up at 7-Eleven?

7-Eleven accepts payment only in cash.




Is there a fee to top up at 7-Eleven?

Yes. You will be charged the amount of SGD 0.60 per top up.     For example, you would like to top up SGD 100, 7-Eleven counter staff would ask for extra SGD 0.60 as a fee for top up.




Any top up limits?

Yes, SLIDE user can ONLY top up minimum amount of SGD 10 and maximum amount of SGD 500 per transaction or per receipt.




How to top up at 7-Eleven stores?

Please find the video link below that shall show you how you could top up anytime at 7-Eleven https://www.youtube.com/watch?v=HaXaAziHH_k




Which 7-Eleven store I can top up at?

You can top up at any 7-eleven stores islandwide. Click here to see the full list of 7-eleven stores where you can top up your SLIDE Wallet.




Can I top up my SLIDE wallet at any 7-Eleven store?

Yes, SLIDE Members can now top up their SLIDE Wallet at any 7-Eleven stores listed in the app.   To see the list of all 7-Eleven stores where you can top up, open your SLIDE Members app > Tap “top up” > Choose 7-Eleven > Click “Find a 7-Eleven Store” button > Tap the search […]