Shining Money Exchange FAQ
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What is SLIDE?
What can SLIDE do?
Why should I use SLIDE?
How do I log in to SLIDE?
What type of mobile phones can I use SLIDE with?
Can I use SLIDE in Singapore and overseas?
Who is the developer of SLIDE?
Who is eligible for SLIDE?
How do I sign up with SLIDE?
Why do I need to enter my date of birth when registering?
Why should I verify my email address?
Why can’t I log in with my email?
Can I sign up for SLIDE more than once?
When I try to sign up, I get a message “User already exists”, why?
How do I change my password?
Can I edit my profile after I sign up?
How do I verify my email address?
I would like to close my SLIDE Member account. How do I get back my money in my SLIDE WALLET?
How to cash out the money from my SLIDE Wallet?
Where is my money stored?
Is using SLIDE MEMBER app safe?
Is my SLIDE WALLET secure?
What happens if I lose my mobile phone?
I forgot my password. What to do?
If I lose my mobile phone, can anybody take my money out of my SLIDE account?
How do I top up my SLIDE WALLET?
How much money can my SLIDE WALLET hold?
I entered the wrong Transaction Reference Number when conducting a bank transfer. How can I change to the correct reference number?
Is my money in SLIDE WALLET safe?
Can I remit at SlideSG Stores?
Who can send money overseas?
Can I use my passport to register if I’m not Singaporean?
How do I send money overseas?
How do I check the progress of my remittance?
Will I get a receipt for my successful remittance?
Why do I need to be registered and verified?
What do I need to bring for verification?
How much money can I send overseas?
What if I want to send more than my SLIDE WALLET limit?
Where can my recipient collect the money I’ve sent?
How can I see the latest exchange rate?
How much is the remittance fee?
Where can I send my money to?
How soon will my loved ones get my remittance in my country?
I changed my mobile phone number, can I still remit?
If my work visa expires, can I still remit?
Can I remit for my company?
Can I remit on behalf of my friend?
How many recipients can I remit to?
Can I send money to friends who are not SLIDE Members?
My friend has sent me money locally. How do I know I have received the money?
I want to terminate my SLIDE account. What should I do?
What happen if I still have balance in my Slide Wallet
What happened after I submit my account termination request?
7-Eleven Top Up
What if I didn’t receive the topped up amount from in my SLIDE Wallet?
Can I top up my SLIDE wallet at any 7-Eleven store?
Which 7-Eleven store I can top up at?
How to top up at 7-Eleven stores?
Any top up limits?
Is there a fee to top up at 7-Eleven?
What are the payment modes to top up at 7-Eleven?
For any queries, can I call SLIDE?
For more details on promotions for Top Up at 7-Eleven